General

Lineup & Schedule

• Is there a schedule of performances?
• Who is performing?

Allowed & Prohibited Items

• What items are allowed & prohibited at High Water?
• What is the bag policy at High Water?

Health, Safety & Security

• Safety at High Water
• 2023 Entry Policy

Accessibility

• Accessible festival entrances
• Can I bring a service animal?
• I have special dietary needs and/or have prescription medicine that I need. Can I bring this?
• Is ASL provided for musical performances?
• Where can I charge my power wheelchair?
• How do I gain access to the Accessible Viewing Areas?

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Getting Here & Getting Home

• Where and what time do the gates open each day?
• Is there a rideshare drop-off/ pickup area?
• Where can I park?
• Where is the entrance to the festival?
• Are there hotel packages available?

Tickets

• Where is the Box Office? And what are the hours?
• Ticket and Wristband Policy
• Activate my wristband
• Help - I never received my wristband
• I have lost, damaged or tightened my wristband. Can I get a replacement?
• I have a question about my ticket(s).

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General Info

• What are the dates & hours of High Water?
• Where is the festival located?
• Do you have lockers available to rent?
• Is there a current map of the festival grounds?
• Can I leave and re-enter on the same day?
• Family Services

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Premium Areas - VIP & Platinum

• Premium Map
• VIP Welcome Guide
• Platinum Welcome Guide

Contact Us

• How do I contact the festival?
• I'm a band/artist. How can I play the festival?
• How can I get involved in the local community?
• Can I work the festival?